Mortgage Businesses

Streamline client onboarding, risk assessments, and transaction monitoring—all while staying fully compliant with FINTRAC’s PCMLTFA requirements for mortgage professionals.

Who Is It For?

Independent mortgage brokers and agents
Mortgage brokerages and administrators
Compliance officers in lending institutions

This solution is built for mortgage professionals registered under provincial legislation and federally regulated financial institutions (FRFIs) who are subject to anti-money laundering (AML) obligations under the PCMLTFA.

Industry Overview

Canada’s mortgage industry plays a central role in the financial ecosystem but is exposed to risks such as identity fraud, illicit financing, and misrepresentation of client information. FINTRAC mandates robust compliance programs that include client identification, recordkeeping, and suspicious transaction reporting.

With stricter oversight and the digitization of real estate transactions, mortgage professionals must balance growth with compliance while avoiding penalties and reputational risks.

Common Challenges

Onboarding clients with proper ID verification
Detecting third-party involvement and beneficial ownership
Staying compliant with evolving FINTRAC guidelines
Manually maintaining AML documentation and audit trails
Handling large cash deposits or unusual transactions

Our Solutions

Smart Client Onboarding

Digital ID verification and document capture
Quickly collect, validate, and archive identification documents during the application process.
Automated risk scoring
Instantly assess clients based on risk factors such as occupation, transaction type, and geography.
Pattern and anomaly detection
Identify unusual deposits or third-party activity indicative of suspicious behavior.
Automated alerts and reporting
Generate Suspicious Transaction Reports (STRs) with one-click workflows.
Built-in audit and reporting tools
Capture every required field to meet PCMLTFA and FINTRAC documentation standards.
Dynamic forms for large cash and third-party transactions
Ensure compliance with real estate-related reporting obligations.
Secure recordkeeping for five years
Store ID records, declarations, risk ratings, and transaction histories.
Instant access for audits or internal reviews
Full search and retrieval to simplify regulatory inspections.

Services Relevant to This Industry

Client Identification & ID Verification
Meet "Know Your Client" (KYC) requirements with automated document handling and validation.
Risk Assessment & Ongoing Monitoring
Classify client risk levels and monitor for high-risk indicators throughout the mortgage lifecycle.
Third-Party Determination & Declaration Capture
Detect when someone is acting on behalf of another and capture required disclosures.
Suspicious Transaction Reporting (STR)
Easily flag, review, and report transactions that raise red flags.
Document Retention & Compliance Archive
Maintain all records required under the PCMLTFA with encryption and access control.

Real-World Use Cases

Use Case 1: Client Onboarding for Business Purchase
A CPA helps a client purchase a business. Our platform collects beneficial ownership information, verifies identity, and establishes the business relationship in minutes.
Visual: Workflow screenshot showing completed verification and relationship summary.


Use Case 2: Monthly Monitoring for Long-Term Clients
An accounting firm offering ongoing CFO services automates monitoring.The system flags large virtual currency receipts and high-risk transactions with real-time alerts.
Visual: Dashboard with alerts and compliance log.


Use Case 3: Preparing for a FINTRAC Audit
An independent accountant undergoes a FINTRAC review. They export a complete audit package with client risk classifications, documents, and action logs in one click.
Visual: Exported compliance package UI mockup.


Integrations / Compliance

Fully aligned with FINTRAC and PCMLTFA requirements for mortgage professionals
Supports provincial mortgage regulator expectations
Compatible with major mortgage CRM and document management platforms
Secure cloud infrastructure with audit logging and data encryption

Frequently Asked Questions


Are mortgage brokers subject to FINTRAC compliance requirements?
Yes. Brokers and agents are covered under the PCMLTFA and must implement AML programs, including client identification and suspicious transaction reporting.

What’s required to verify a mortgage client?
At a minimum, valid government-issued ID and proof of address. For high-risk clients, additional verification may be needed.

How do I report suspicious mortgage activity?
Our system generates pre-filled STRs based on flagged behavior, ready for submission to FINTRAC.

Do I need to report third-party payments?
Yes. You must determine and document if a third party is involved in a mortgage transaction, including capturing declarations.

How long must I keep AML records?
At least five years from the date of the transaction or client relationship termination.

Getting Started

Simplify AML compliance while keeping your mortgage business moving. Our platform empowers brokers and lenders to meet regulatory obligations with speed and confidence.

Fill out the short contact form below or choose another convenient way to reach us. Our team is here to listen, answer your questions, and help you get compliant — fast.

Contact Us

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