Compliance Services

Stay fully compliant with FINTRAC regulations using our integrated identity verification and record-keeping services—audit-ready and 100% Canadian-hosted.

Why Compliance Services?

FINTRAC, Canada’s financial intelligence unit, requires certain businesses to verify client identities and retain detailed records for extended periods. Non-compliance can result in severe penalties. Our services take the complexity out of this process by offering agent-based identity verification and legally compliant record management—all secured within Canadian data centers.

Who Is It For?

Our compliance solutions are designed for any business regulated under the PCMLTFA, including:

Mortgage brokers and lenders
Real estate professionals
Money service businesses (MSBs)
Financial institutions and securities dealers
Life insurance companies
Accountants and accounting firms
Casinos
Dealers in precious metals and stones

If your business is required to verify identities or maintain client records, our platform ensures you do it securely, accurately, and in accordance with the law.

Key Benefits

End-to-End Compliance
One platform handles both identity verification and document retention in full alignment with FINTRAC rules.
Legally Valid Agent Verification
Leverage our certified team to verify identities on your behalf, as permitted under FINTRAC guidelines.
Secure Canadian Data Storage
All client data is encrypted and stored exclusively within Canadian data centers.
Seamless Client Experience
Clients can complete identity checks remotely using selfies, video, or ID uploads—no in-person visits needed.
Reduced Administrative Overhead
Automate tracking, logging, and record expiration to save time and avoid compliance gaps.

Use Cases

Mortgage brokers verifying clients remotely using secure video and ID upload
Accountants retaining five-year records of high-value transactions
Real estate firms outsourcing identity verification to an approved agent
Insurance companies documenting high-risk or PEP (Politically Exposed Person) clients
MSBs tracking and retaining logs for cash transactions above $10,000

How It Works

Send your client a secure link via SMS or email.
The client uploads their government-issued ID and captures a real-time selfie or video.
Our team or AI-based tools validate document authenticity and identity match.
A verified identity profile is generated with timestamped audit logs.
All documents and records are stored securely and retained for the legally required duration.

Features

Agent-Based Verification
We act as your legal agent or mandatary under FINTRAC rules for identity verification.
Remote Verification Technology
Clients can verify IDs from anywhere using smartphones, webcams, or tablets.
Automated Record-Keeping
Store identity documents, transaction logs, and business relationship records in one centralized platform.
Data Residency Compliance
Full adherence to Canadian data residency and privacy requirements.
Audit-Ready Reports
Generate logs and access trails for regulators and internal audits.

Frequently Asked Questions


Can I legally use an agent to verify my client’s identity?
Yes. FINTRAC allows reporting entities to use an agent or mandatary to conduct identity verification on their behalf.

What if my client is not physically present?
Remote methods such as video calls or selfie verification with ID uploads are permitted by FINTRAC when done correctly.

How long do I need to keep records?
Most identity and transaction records must be retained for at least five years from the date of transaction or account closure.

Is client data stored in Canada?
Yes. All data is encrypted and stored within secure Canadian data centers, meeting all local compliance requirements.

Do you provide audit logs?
Yes. The platform tracks all access and actions, generating audit logs suitable for internal and regulatory reviews.

Getting Started

Stay compliant without the complexity. Let our trusted platform manage your identity verification and record-keeping needs—so you can focus on growing your business.

Fill out the short contact form below or choose another convenient way to reach us. Our team is here to listen, answer your questions, and help you get compliant — fast.

Contact Us

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