Business Relationship

Build trust from the start with fully compliant, auditable business relationship services tailored for Canada's AML/ATF requirements.

Why Business Relationship?

Establishing a business relationship under Canada's anti-money laundering and anti-terrorist financing (AML/ATF) regime is more than a handshake. It requires capturing and verifying specific client information, assessing risk levels, and documenting the nature and purpose of the relationship.

Our service simplifies this complex process, ensuring you meet FINTRAC’s obligations while delivering a frictionless client experience.

Who Is It For?

Financial institutions and credit unions
Legal and accounting professionals
Real estate developers and brokers
Dealers in precious metals or virtual currencies
Securities dealers and portfolio managers

This service is ideal for any reporting entity that must perform due diligence before transacting with clients or establishing long-term engagements.

Key Benefits

Faster Onboarding
Automate data capture, validation, and document checks to reduce onboarding time.
Regulatory Confidence
Ensure compliance with FINTRAC’s requirements for verifying identity and establishing client risk profiles.
Audit-Ready Documentation
Capture the nature and purpose of every business relationship with complete and traceable records.
Risk-Aligned Workflows
Automatically adapt workflows based on client risk levels or relationship types.

Use Cases

Onboarding a new legal entity with complex ownership requiring beneficial ownership documentation.
Verifying an individual client who is a politically exposed person (PEP).
Creating a repeatable workflow for high-volume onboarding of similar clients (e.g., real estate buyers).
Capturing and verifying the purpose of the business relationship for non-face-to-face customers.

How It Works

Initiate Relationship Setup
– Trigger workflow upon account creation or intent to transact.
Capture Required Information
– Collect personal or corporate identity details as required by sector.
Verify Identity
– Use dual-method identity verification if required.
Assess Risk
– Evaluate client based on nature of business, behavior, jurisdiction, or PEP status.
Document Relationship Purpose
– Record client’s stated purpose for engaging your services.
Store and Maintain Records
– Ensure easy access for audits and future monitoring.

Features

Sector-Specific Data Collection
Customizable forms based on your industry’s regulatory requirements.
Risk-Based Categorization
Dynamic workflows that adjust based on real-time risk assessments.
Identity Verification Integration
Support for dual-process, credit file, and independent source methods.
Audit Trail & Recordkeeping
Automatic logging of decisions, data, and changes for full compliance traceability.
Automated Flagging
Instantly flag high-risk clients or incomplete profiles for manual review.

Frequently Asked Questions


What defines a business relationship under Canadian AML law?
Any ongoing relationship established with the expectation of repeated transactions or services.

What information must be collected?
Full name, address, occupation, nature of business, and purpose of the relationship—among others depending on entity type.

Can this process be automated?
Yes. Our service is designed to automate and document the entire process with configurable workflows.

Is this required even if the client is low risk?
Yes. All clients must be identified and the nature of the relationship documented, regardless of risk.

What if the client refuses to provide the information?
You must not proceed with the transaction or establish the relationship and may need to consider filing a suspicious transaction report.

Getting Started

Take the uncertainty out of client onboarding. Ensure compliance, streamline workflows, and protect your business from regulatory risk—all from day one.

Fill out the short contact form below or choose another convenient way to reach us. Our team is here to listen, answer your questions, and help you get compliant — fast.

Contact Us

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