FINTRAC Fines Quebec Real Estate Broker for Compliance Failures
| 2025-05-06
FINTRAC has fined Royal LePage Village Pointe-Claire over $36,000 for anti-money laundering compliance violations found during a 2022 examination
FINTRAC has fined Royal LePage Village Pointe-Claire over $36,000 for anti-money laundering compliance violations found during a 2022 examination.
Immeubles Village Pointe-Claire Inc., which operates under the names Royal LePage Village Pointe-Claire and Royal LePage Village, was found to have committed four violations of Canada’s anti-money laundering legislation. The penalty was imposed on 17 July 2024, and the company has agreed to pay the fine in full, concluding the matter.
The violations stem from a compliance examination conducted in March 2022 and relate to failures in policy development, staff training, and record keeping.
Inadequate Compliance Procedures
FINTRAC determined that Immeubles Village Pointe-Claire Inc. had not developed or implemented adequate written policies and procedures related to key aspects of anti-money laundering compliance.
According to the findings, the company lacked documented procedures regarding ministerial directives, business relationships, ongoing monitoring obligations, and third-party determinations. A review of customer files revealed gaps in documenting the steps taken to monitor business relationships, a requirement under Canadian law.
These policies are critical for ensuring that businesses identify and manage financial risks associated with money laundering and terrorist financing. FINTRAC stressed that the absence of such procedures limits a company’s ability to detect and address high-risk transactions.
Lack of Staff Training Programme
In addition to policy gaps, the agency found that Immeubles Village Pointe-Claire Inc. had failed to develop and maintain a written compliance training programme for staff.
Training programmes are required to ensure that employees understand their legal responsibilities and are able to identify and report suspicious activity. Without such training, firms may not respond appropriately to risks or comply with reporting obligations.
Identity Verification Failures
The compliance review also found that the brokerage had not retained sufficient documentation related to client identity verification. In four separate cases, documents used to verify the identity of individuals involved in real estate transactions were not preserved, as required by law.
Furthermore, in six instances, the company failed to retain copies of documents verifying the corporate existence of entities engaged in transactions. These record keeping failures breached specific provisions of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and its associated regulations.
Maintaining these records is essential to trace financial transactions, assess risks, and support investigations by law enforcement and regulatory bodies.
Context
Under Canadian law, real estate firms are classified as reporting entities and are obligated to meet anti-money laundering requirements, including the development of internal policies, staff training, and client due diligence.
The real estate sector has been identified by Canadian regulators as particularly vulnerable to money laundering activity. In recent years, FINTRAC has increased scrutiny of brokers and developers, encouraging greater compliance with federal regulations.
FINTRAC, Canada’s national financial intelligence unit, is responsible for ensuring that businesses across various sectors—including real estate, finance, and legal services—comply with regulations designed to detect and deter financial crimes.
Conclusion
The fine issued to Immeubles Village Pointe-Claire Inc. is part of a broader regulatory push to ensure Canadian real estate firms uphold national anti-money laundering standards. While the company has agreed to pay the fine, the case serves as a reminder of the importance of robust internal controls and training in sectors susceptible to financial crime.
The violations stem from a compliance examination conducted in March 2022 and relate to failures in policy development, staff training, and record keeping.
Inadequate Compliance Procedures
FINTRAC determined that Immeubles Village Pointe-Claire Inc. had not developed or implemented adequate written policies and procedures related to key aspects of anti-money laundering compliance.
According to the findings, the company lacked documented procedures regarding ministerial directives, business relationships, ongoing monitoring obligations, and third-party determinations. A review of customer files revealed gaps in documenting the steps taken to monitor business relationships, a requirement under Canadian law.
These policies are critical for ensuring that businesses identify and manage financial risks associated with money laundering and terrorist financing. FINTRAC stressed that the absence of such procedures limits a company’s ability to detect and address high-risk transactions.
Lack of Staff Training Programme
In addition to policy gaps, the agency found that Immeubles Village Pointe-Claire Inc. had failed to develop and maintain a written compliance training programme for staff.
Training programmes are required to ensure that employees understand their legal responsibilities and are able to identify and report suspicious activity. Without such training, firms may not respond appropriately to risks or comply with reporting obligations.
Identity Verification Failures
The compliance review also found that the brokerage had not retained sufficient documentation related to client identity verification. In four separate cases, documents used to verify the identity of individuals involved in real estate transactions were not preserved, as required by law.
Furthermore, in six instances, the company failed to retain copies of documents verifying the corporate existence of entities engaged in transactions. These record keeping failures breached specific provisions of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and its associated regulations.
Maintaining these records is essential to trace financial transactions, assess risks, and support investigations by law enforcement and regulatory bodies.
Context
Under Canadian law, real estate firms are classified as reporting entities and are obligated to meet anti-money laundering requirements, including the development of internal policies, staff training, and client due diligence.
The real estate sector has been identified by Canadian regulators as particularly vulnerable to money laundering activity. In recent years, FINTRAC has increased scrutiny of brokers and developers, encouraging greater compliance with federal regulations.
FINTRAC, Canada’s national financial intelligence unit, is responsible for ensuring that businesses across various sectors—including real estate, finance, and legal services—comply with regulations designed to detect and deter financial crimes.
Conclusion
The fine issued to Immeubles Village Pointe-Claire Inc. is part of a broader regulatory push to ensure Canadian real estate firms uphold national anti-money laundering standards. While the company has agreed to pay the fine, the case serves as a reminder of the importance of robust internal controls and training in sectors susceptible to financial crime.
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